Meet the new Coolaroo—here’s a quick look
Your use of this website is expressly conditioned on your acceptance of the following terms and conditions. By using this website, you signify your assent to the terms and conditions. If you do not agree to any part of the following terms and conditions, you must not use this website. Limited permission to view using a browser and to cache is granted. This site is operated by GALE Pacific USA, Inc.
© 2025, GALE Pacific USA, Inc. All Rights Reserved. Coolaroo® is a registered trademark of GALE Pacific Limited.
This website, and each of its components, is the copyrighted property of GALE Pacific USA, Inc. (“GALE Pacific”), and its various third-party providers and distributors. Portions of the content found on this website may be owned by third-party providers and distributors and are the copyrighted works of those parties. None of the content or data found on this website may be reproduced, republished, distributed, sold, transferred, or modified without the express written permission of GALE Pacific or its licensors. The trademarks, logos, and service marks displayed on this website (collectively, the “Trademarks”) are registered and common-law trademarks of GALE Pacific, its affiliates, and third parties. Nothing contained on this website shall be construed as granting, by implication or otherwise, any license or right to use any of the Trademarks without prior written permission.
You may only use this website to browse the content, make inquiries, and order GALE Pacific products. This site and its content may not be copied, reproduced, uploaded, posted, transmitted, or distributed without written permission, except that you may download and print one copy for personal, non-commercial use only. Unauthorized use may violate applicable copyright, trademark, or other laws. You are prohibited from posting or transmitting any unlawful, defamatory, obscene, or otherwise objectionable material.
Links from this website are provided for convenience only. GALE Pacific assumes no responsibility for any linked website or its content. You agree not to interfere with the proper working of this website and not to use any robot, spider, or other automatic device to monitor or copy content without express consent (standard search engine indexing excluded).
You represent that you are of sufficient legal age to use this website and create binding legal obligations. You are financially responsible for all uses of this website by you and anyone using your login information.
You represent that you have read the GALE Pacific Privacy Policy, incorporated herein, and agree that its terms are reasonable. You consent to the use of information submitted to GALE Pacific in accordance with that Policy.
Please read the official rules accompanying each special offer, coupon, discount, contest, or sweepstakes. Unless otherwise stated:
a) Offers apply only to standard ground shipping within the 48 contiguous U.S. states.
b) Oversize or freight-classified products are excluded.
c) Offers cannot be combined with other promotions or applied to prior purchases.
d) We reserve the right to modify or cancel any offer without notice.
If this website provides account access, you agree to maintain the confidentiality of all login credentials and are responsible for activities conducted under your account. We may revoke access if misuse is detected.
GALE PACIFIC AND ANY THIRD-PARTY PROVIDERS MAKE NO WARRANTY OF ANY KIND REGARDING THIS SITE OR MATERIALS PROVIDED ON IT, ALL OF WHICH ARE PROVIDED “AS IS.” GALE PACIFIC AND ITS PROVIDERS DO NOT WARRANT THAT THIS WEBSITE WILL BE FREE OF DEFECTS, VIRUSES, OR OTHER HARMFUL ITEMS OR THAT INFORMATION IS ACCURATE OR CURRENT.
IN NO EVENT SHALL GALE PACIFIC BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF THIS WEBSITE OR ANY PRODUCT PURCHASED THROUGH IT.
You shall defend and indemnify GALE Pacific, its affiliates, officers, and employees from any claim or demand arising from your use of this website.
All comments, feedback, photos, or suggestions submitted become the property of GALE Pacific upon submission and may be used without restriction. You represent that your Submissions do not infringe others’ rights.
Reference to any product or service does not guarantee availability. Orders may be refused or delayed based on stock levels or shipping limitations. We currently ship to the U.S., Puerto Rico, and Canada.
Product colors are displayed as accurately as possible but may vary due to individual display settings.
Items not in stock will be shipped when available. If a backordered item cannot be fulfilled, it will be cancelled and your payment method will not be charged.
All online sales are final. If you receive a damaged or defective item, please refer to the applicable Coolaroo Warranty Policy for instructions.
Prices and availability are subject to change without notice. We reserve the right to correct pricing errors and cancel affected orders even after confirmation. Any payments charged will be promptly refunded if cancelled.
Order confirmation acknowledges receipt, not acceptance. We may accept or decline any order and may limit quantities at our discretion.
We collect applicable sales tax based on your shipping address. You are responsible for any additional taxes or duties applicable to your order.
By creating an account, you represent that all information provided is accurate and current. You are responsible for maintaining the confidentiality of your login credentials and notifying us of any unauthorised access.
When you place an order, you authorize GALE Pacific USA, Inc. to obtain payment authorization for the total order amount, including taxes and shipping. Payment is required at checkout, but you will not be charged until the product is ready to ship. If we are unable to obtain authorization or the transaction is declined, your order may be delayed or cancelled. You are responsible for all charges incurred under your account.
The parent of GALE Pacific is listed on the Australian Securities Exchange. This website does not constitute an offer to sell or solicit the purchase of securities.
Your use of this website does not create an employment, agency, or partnership relationship with GALE Pacific.
These Terms shall be governed by the laws of the State of Florida, USA, without regard to conflicts principles. You consent to exclusive jurisdiction in the state and federal courts located there.
You may not assign or delegate your rights or obligations under these Terms.
GALE Pacific may modify these Terms at any time without notice. Continued use after posting signifies acceptance.
Additional terms may apply to purchases, warranties, or promotions and are incorporated herein by reference.
If any provision is invalid or unenforceable, the remaining provisions remain in full force.
Headings are for convenience only and do not affect interpretation.
These Terms constitute the entire agreement between you and GALE Pacific USA, Inc. concerning your use of this website.
If you believe material on this site infringes your copyright, please contact our DMCA Agent with your contact details, description, location of material, and a signed statement of good-faith belief.
Entrants must be 18 or older and residents of the contiguous U.S. No purchase necessary. Winners are selected at random and notified via direct message. If a winner does not respond within 48 hours, a new winner may be chosen. Prizes are non-transferable. By accepting, winners grant GALE Pacific the right to use their name and likeness for promotional purposes. We reserve the right to modify, suspend, or terminate any contest.
All orders require up to 3 business days for processing. Shipping times depend on destination and carrier. We ship within the U.S., Puerto Rico, and Canada; additional surcharges may apply to all regions outside of the contiguous 48 states. Oversized items (over 8 ft or freight) may ship separately and are excluded from flat-rate or free-shipping offers. Risk of loss passes upon delivery to the customer’s address.
GALE PACIFIC USA, Inc.
5311 77 Center Dr #150, Charlotte, NC 28217
coolaroo.info.us@galepacific.com
800-560-4667
